HCAHPS and Healthcare Consumer Choices Paper

HCAHPS and Healthcare Consumer Choices Paper

Answer the assigned questions completely and in narrative, third person format. The paper consist of 1600 WORDS. Also, include at least  four (4) scholarly sources in your responses that. Use Arial, Times New Roman or Calibri font 12-point and 1*1 page margins on all sides. Sources used MUST be from 2016-2021. Paper must be completed in APA format. NO PLAGIARISM! Ensure you do your own work. The assignment must be completed by THURSDAY April 29, 2021 at 5:00PM central time. LATE SUBMISSIONS WILL NOT BE ACCEPTED. MUST BE SUBMITTED ON TIME MEETING ALL EXPECTATIONS!  

Review the following resources before answering questions:

Hospital Consumer Assessment of Healthcare Provider and Systems: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS

Value-Based Purchasing: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/Hospital-Value-Based-Purchasing-

1. HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is designed to help consumers choose the best hospital based on standardized survey scores that assess patients’ experiences at hospitals where they were treated. However, very few consumers use HCAHPS to choose a hospital. Why is that? What should policymakers do to improve the usefulness of HCAHPS as a consumer decision-making tool? 

2.  Explain Value-Based Purchasing (VBP). Identify the key criticisms of the Value-Based Purchasing Scoring methods? Are there other methods besides Value-Based Purchasing Scoring that can improve hospital performances? 

3. Discuss the identified specific measurement programs for collecting and analyzing data to help optimize healthcare operations. e.g. balanced scorecards. 

4. Beyond HCAHPS, healthcare organizations use other measures like Press Ganey, HealthGrades or other survey vendors. Select at least one alternative to HCAHPS currently in use. Offer a description of the tool. What is your understanding of the value of the tool? Do a comparative analysis of the tool to HCAHPS pros and cons.